ACT Administrative Assistant – South Lane Mental Health

About South Lane Mental Health:
Located in Cottage Grove, Oregon, South Lane Mental Health is guided by an enduring commitment to provide individualized mental health services with compassion and respect. South Lane Mental Health’s staff of nearly 100 provides a variety of therapeutic services to over 2,000 individuals in Cottage Grove and the surrounding community. Our employees have a wide range of backgrounds, educational attainment and skill sets. We strive to create an agency community characterized by empowerment, compassion and innovation.

The ACT Administrative Assistant provides day-to-day coordination and tracking of client service needs and team member activities to ensure that client needs are met in a timely fashion by performing general program organization tasks, screening and directing calls to appropriate team members, scheduling client services and client supports, data input and data tracking, and other duties as assigned by the Program Manager. The Administrative Assistant also performs general service delivery tasks as a support to the overall functioning of the ACT team and builds helping relationships with clients to aid in their development of daily living skills.

Duties and Responsibilities:
Coordinate day-to-day service provision to ACT clients
• Serve as a central point of contact, including maintaining presence in the ACT office and answering ACT phone. Identify and triage needs as they arise, and dispatch ACT Team Members to address needs and concerns.
• Assist ACT Team Lead in running routine reports, filing, data entry, and other office tasks as directer
• Coordinate daily rounds and weekly meetings, including documenting statuses and ensuring that scheduling gaps are filled.
• Assist with scheduling for both client appointments with ACT Team Members and for client appointments with other providers where team support is required.
• Assist Therapists with the collection of client specific Annual Review information when requested.
• As needed, provide support for clients in the community as they conduct daily living tasks, such as shopping, maintaining a household, or attending medical appointments and distribute medications to clients at client homes, or at the office as indicated in the client’s treatment plan.
• Understand that many clients have been traumatized and strive to constantly provide services from a respectful, trauma-informed perspective.
Participate in the ACT Treatment Team
• Regularly attend ACT team meetings and rounds, and collaborate with other ACT team members to identify strategies to provide quality care to ACT clients.
• Coordinate care with other members of the ACT team, as well as other providers, families, courts, schools, etc. as required to assist the client succeed in meeting individual goals.
Complete administrative and continuing education responsibilities
• Complete all required paperwork, including notes on services and individual client paperwork, in a timely manner.
• Meet requirements regarding productivity and dependability.
• Be familiar with relevant fidelity requirements, and complete responsibilities in a manner that comports with relevant fidelity standards.
• Coordinate with co-workers and treatment teams, including assisting with complex case reviews or family systems reviews as necessary.
• Actively participate in clinical supervision, as well as staff meetings.
• Engage in continuing education activities and trainings, and continually build therapeutic skills.
• Participate in completeness and quality reviews as required.
• As required, positively represent SLMH in the community and with other service providers, and/or act as a liaison with other organizations or with internal committees/cross-departmental teams.
• Perform all duties in a respectful and responsible manner, both with clients and coworkers, and in a manner that meets all professional ethical standards.
• Additional duties as requested.

Qualifications:
Education and Experience:
• Ability to obtain MHACBO registration and be credentialed as a QMHA; or Peer Support Specialist Certification and inclusion on the Traditional Health Worker Registry.
• 1 to 2 years of active employment in the field of substance use treatment and/or mental health treatment with a focus on the SPMI population proffered
Skills and Knowledge:
• Understand mental health assessment, treatment and service terminology, and apply these concepts.
• Experience working with individuals with severe and persistent mental illness.
• Ability to respond calmly and professionally in high-stress situations and respond constructively to clients in a mental health crisis.
• Ability to balance clinical, cultural, and ethical values, particularly as relates to client and staff needs.
• Strong written and oral communications skills.
• Ability to interact with people of all ages and cultural backgrounds.
• Ability to work independently and as part of a team
• Sound computer and typing skills.

Benefits of Working for South Lane Mental Health:
• 100% employer payment of health insurance premiums for the employee, plus 100% employer coverage of in-network copays and deductibles.
• 100% employer payment of dental and vision premiums.
• 5 weeks Paid Time Off per year.
• 9 paid holidays per year.
• Up to 12 weeks of paid family/medical leave as needed, plus paid bereavement and civic duty leave.
• Robust Employee Assistant Program, including gym and wellness discounts and resources for legal and financial advice.
• Opportunities for pre-tax contributions to a 403(b) retirement account, and to acquire supplemental insurances (disability, life, etc.)
• Eligibility for state and federal student loan forgiveness/repayment programs.
• Flexible schedules.
• Exceptional culture where employees are supported, trusted and treated as adults.

To Apply:
Please complete the application here: http:/www.slmh.org/careers
Resume and Cover letter are required. No phone calls, please.

EOE

ACT Case Manager/Housing Specialist – Telecare

Job Details

Description

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we’re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.    

As part of the Telecare Family, Telecare Assertive Community Treatment program in Oregon (TACT), serves 150 adults ages 18-59 with serious mental illness working towards independent living.

Shifts Available:

Full Time; AM 8:30 am – 5:00 pm; Monday – Friday 

Wage range $19.90 – $28.72 – Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

Under direct supervision, serves as a primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community.  In addition, this position provides knowledge of a specialty area to the treatment team and program.

ESSENTIAL FUNCTIONS

·         Demonstrate the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

·         Collaborate with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided

·         Consistent with area of expertise, provides specialized services and interventions related to specialty, including thematic groups, evidence-based practices, and collaboration with external agencies and resources

·         Facilitate groups according to the needs and interests of members served in the area of specialty

·         Provide appropriate interventions in crisis situations

·         On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks

·         Collect required data and completes required documentation

·         Coordinate transitions to lower levels of care

·         Maintain awareness of community resources and assists members served in appropriate use of community resources

·         Assist members served with all needs, including Activities of Daily Living

·         Assist members served in making and getting to essential appointments

·         Assist and advocates for members served in obtaining appropriate benefits; provide representative payee services

·         Ensure that members served understand their legal status and rights

·         Help members served achieve greater independence and autonomy

·         Safeguard confidentiality; adheres to HIPPA policies

·         Provide wraparound services that encompass whole person care

·         Provide transportation when needed and appropriate and linkage to community resources

·         Provide and document quality and quantity of direct services as required by program standards

·         Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

Position requires transporting Members in own personal vehicle (acceptable driving record and vehicle inspection for safety)

QUALIFICATIONS

Required:

·         High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate’s degree and two (2) years of experience; or Bachelor’s degree in Social Services

·         Must possess at least 1 year of experience in the area of specialty served (e.g. Benefits, Educational, Employment, etc.)

·         Sensitivity to multi-cultural populations and issues

·         Must be at least 18 years of age

·         Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

·         All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.

Preferred:  Previous work experience related to supporting homeless/formerly homeless individuals in accessing housing and/or housing subsidies; An understanding of community mental health services

·         Four (4) years’ experience in a behavioral health setting

·         Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts

·         Experience in a mental health setting, outpatient clinic, dual diagnosis treatment, or community mental health service

·         Experience in and knowledge of a specialty area to be provided with general case management of team.

SKILLS

·         Thorough understanding of the rights of members served and relevant legal processes

·         Effective written and verbal communication skills

·         Good computer/technology skills

·         Ability to assess safety risks

·         Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity

·         Excellent driving skills

·         Knowledge of basic medical and psychiatric terminology

·         Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).

EOE AA M/F/V/Disability


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

To apply, click HERE to go to their website.

Peer Health Navigator – Telecare

Job Details

Description

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we’re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.   

As part of the Telecare Family, Telecare Assertive Community Treatment program in Oregon (TACT), serves 150 adults ages 18-59 with serious mental illness working towards independent living.

Employment Status:  Full Time

Shift:  AM 8:30 am – 5:00 pm

Days:  Monday – Friday 

POSITION SUMMARY
The Peer Health Navigator engages and connects members served to mental health, primary care, substance use, and specialty health care services; helps them develop personal health and wellness goals; educates them on how to advocate for themselves and effectively communicate their needs; and supports them in overcoming barriers and building resilience. The Peer Health Navigator supports members served in maintaining a follow-up care plan and developing other self-management skills through a “Modeling – navigator performs task; member served observes, Coaching – member served performs task; navigator coaches, Fading – member served self-directs and manages own healthcare; navigator assist as needed” process. The Peer Health Navigator simultaneously serves as a role model of resilience, recovery, and self-responsibility for their own mental and physical health. They continually promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which the member’s point of view and preferences are recognized, understood, respected and integrated into services and self-help programming. Additionally, Peer Health Navigators will respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.

ESSENTIAL FUNCTIONS
• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
• Draws upon own personal recovery experience with mental health/addiction challenges as a basis for engagement as a peer with the members served and to validate members’ own lived experiences
• Assists members served with voicing their strengths, interests, and goals throughout their time in services including: goal plans, crisis plans and other methods of expressing individual preferences
• Utilizes a comprehensive resource guide and educates members about local community supports and resources
• Supports members served in developing strategies to reduce self-stigma
• Engages and communicates with a wide range of members served especially those who are struggling to be active in their own recovery
• Assists participants in all needs including Activities of Daily Living (ADLs)
• Actively participates in multidisciplinary team meetings
• Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all
• Travels locally to provide outreach to members served in the community (program specific)
• Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Position requires transporting Members in own personal vehicle and driving for company business such as trainings, offsite meetings, etc. (acceptable driving record and vehicle inspection for safety)

QUALIFICATIONS
Required:
• High School Diploma or GED required
• Certified Peer Specialist and/or completed Peer Support Training
• Completion of a Health Navigator training program or completion within one (1) year of hire
• Two (2) years’ experience or part-time equivalent supporting individuals with behavioral health challenges
• Experience supporting individuals with physical health challenges to navigate the physical health care system
• Experience as a beneficiary of the public Behavioral Health system of care
• Current Certification by the State Peer Counselor Training Program
• Ability to meet state requirements for registration as an Agency Affiliated Counselor within 60 days of employment
• Must be at least 18 years of age
• Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver’s license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.

Preferred:
• Bilingual a plus
• Bicultural background/experience preferred

SKILLS
• Knowledge of recovery focused, strengths based work in mental health/addiction recovery
• Willing to seek to understand members’ unique circumstances, personal preferences, and goals and incorporate them into daily work as well as any needed crisis response to help them regain a sense of control
• Have a strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity
• Strong knowledge of relevant community resources and methods for accessing them
• Possess strong communication, writing skills, and typing/computer skills
• Experience working with adults facing mental health/addiction challenges
• Interest or experience in working with people who are difficult to engage and maintain in traditional mental health programs
• Ability to communicate and work effectively with members served, family members, and staff from various backgrounds

PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires manual deviation, repetition and dexterity.

EOE AA M/F/V/Disability


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

To apply, click HERE to go to their website.

Clinical Supervisor – Options for Southern Oregon

The position level will be determined based on candidate pool, related experience, preferred skills, and credentials.

$5,000 HIRING BONUS (Prorated by FTE)

  • Benefits include: 
    • Family medical, dental, long term disability, 403(b) plan with 6% match, and more. 
    • Generous paid time off policy.  (Annual accrual up to 208 hours – based on FTE status and available to use upon accrual).  Plus 11 paid holidays annually. 
  • Clinical supervision and training is provided along with continuing education opportunities. 
  • Bilingual skills a plus; Options pays a premium for employees who can conduct business in Spanish and provide certification of a language proficiency test approved by the Oregon Health Authority that meets a proficiency level of “High Intermediate”.
  • This position is eligible for relocation reimbursement, as well as professional development and support for licensure.

Schedule: Monday- Friday

Participation in coverage for a rotating 24-hour after hours line is required and compensated.

Overview

Clinical Manager or Supervisor position with our Assertive Community Treatment (ACT) team, providing services for adult mental health outpatients.  Provides clinical and administrative oversight, direction and education to the ACT team and works with the Jail Diversion program. Conducts individual clinical supervision with assigned staff in accordance with OARs. Works effectively and collaboratively within the agency and with other mental health professionals, community partners and local, state and federal stakeholders.  Promotes team compliance with clinical requirements.  Adheres to and enforces agency policies and procedures regarding clinical performance and professional conduct. Carries a caseload of clients. Provides direct treatment to assigned clients and crisis assessments as needed. Utilizes Feedback Informed Treatment (FIT) in delivery of client services. Options provides on the job training and supervision for FIT.

Supervision Exercised:  Provides clinical direction, oversight and guidance to team, which may include Therapists, Skills Trainers, and Peer Support Specialists.

Responsibilities

Provides clinical and administrative direction to staff within department as delineated by leadership. Meets regularly with team and assigned individual staff to review their clinical work as it relates to evidence-based practices (EBP), OARs, and agency policy and directives.

Provides direct treatment services for assigned clients and crisis assessments as needed. Ensures the smooth running of the unit ensuring that those seeking care are being seen within a reasonable amount of time, troubleshooting issues including the scheduling of clients, responding to crisis and requesting assistance from other members of Options management team when needed.

Promotes and facilitates the “open access” model of same day entry into care.

Develops, maintains and promotes therapeutic client relationships with close adherence to client-directed services.

Engages and works collaboratively within the agency and with outside resources (probation, DHS, health plans, hospital, police, CRC and other internal and community resources) to obtain and coordinate services necessary for crisis stabilization, social development, housing needs, accessing employment and education, medical needs etc.

If licensed, reviews and signs off on assigned team member treatment plans, providing guidance and education when needed.

Facilitates referrals to appropriate internal and/or external resources where indicated.

Provides consultation and education services within the agency and with community partners as needed.

Qualifications

Candidate must possess a Master’s degree in a behavioral science, an understanding of co-occurring disorders, trauma and related experience. Two years’ post-master’s experience required to meet qualifications under Medicaid for Clinical Supervisor.

Leadership experience and understanding of outpatient processes and work flows a plus.

Must be a QMHP on the Mental Health & Addictions Certification Board of Oregon (MHACBO) registry.

OR

Meet eligibility qualifications to register with MHACBO.

Please visit www.mhacbo.org for more information.

OR

Must be registered as a licensure intern with the State of Oregon or be licensed in Oregon as an

LMFT, LCSW, LPC or clinical Psychologist.

Candidates must be able to use e-mail, compose documents, save and locate documents electronically, and learn to use our Electronic Health Record (EHR) system. Proficiency in Word and other MS Office applications preferred.

Options for Southern Oregon is subject to the State of Oregon vaccine mandate for healthcare workers. New hires must submit vaccination documentation showing they are fully vaccinated, or be approved for an exception/accommodation, by their hire date.

Options for Southern Oregon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To apply, follow the link to the Options for Southern Oregon Opportunities Page:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?ccId=19000101_000001&cid=2e0ad977-2ff0-477d-aef4-5714a89a579c&lang=en_US&type=JS&selectedMenuKey=CurrentOpenings

ACT Supported Employment Specialist – NARA Northwest

This employee will assist clients in developing goals related to education, employment, vocational
rehabilitation, or volunteer opportunities that will ensure positive outcomes for clients.

Responsibilities:

Engage clients in establishing trusting, collaborative relationships directed toward the goal
of competitive employment in community settings.

Assist clients in learning how benefits will be affected by earned income.

Help clients think about longterm employment goals, work history, strengths, justice
involvement, and other factors that are related to and may affect vocational goals.

Complete career profile for each client, and assist client with updating the profile as new
experiences occur.

Develop individual employment plan with client that incorporates information from the
client’s employment goals. Collaborate with the ACT team and other providers regarding
information that may be included in this plan and will be coordinated with comprehensive
plan of care.

Support clients in connecting to, engaging with, and following through with employment
opportunities.

Provide outreach services to potential employers, educators, community partners, and
other networking contacts to promote positive community connections.

Work as a liaison between client and potential employer to assist with orientation, training,
and engagement.

Ability to work as an effective team member.

Maintain accurate and uptodate records, including but not limited to: progress notes,
assessments, plan of care, and other documentation that may be needed.

Attend all mandatory meetings including but not limited to staff meetings, supported
employment meetings, daily ACT meetings, vocational rehabilitation meetings, and clinical
supervisions.

Must have reliable transportation. The supported employment specialist will spend a good
portion of their work time in the community including driving clients in their car.

Ability to work independently.

Complete work using the IPS supported employment fidelity model as well as the ACT
fidelity model.

Work oncall as needed.

Other tasks as assigned.

Qualifications:

QMHA or eligible to become QMHA

Prior experience as a vocational specialist preferred.

Prior experience working with people diagnosed with severe and persistent mental illness
(SPMI) preferred.

At least two years experience providing direct services to individuals dually diagnosed with
mental health concerns and substance use issues

Training in Individual Placement and Support (IPS) or willingness to be trained in IPS

Minimum of two years sobriety / clean time, if in recovery.

Ability to pass a background investigation for all potential hires in order to determine any
history of sexual and child abuse and / or any other relevant history.

Experience working within the American Indian/Alaska Native population highly desirable

If individuals are interested in applying or have any questions please email Andrea Garber, agarber@naranorthwest.org, and reference what position is of interest. Please see the ACT Clinician position descriptions below:

Supported Employment Specialist