Cascadia is dedicated to the health and well-being of our employees and the communities we serve.
All candidates who accept a position with Cascadia must be fully vaccinated for Covid-19 and be able to provide proof of vaccination prior to their start date. Fully vaccinated is defined as completing the dosing regimen of one of the vaccines currently authorized by the U.S. Food and Drug Administration (FDA).
If you have questions, please ask during the recruitment process.
This position is located at the Kerns Building in NE Portland. The schedule is typically Monday through Friday, 8:30 a.m. to 5:00 p.m.
The Program Supervisor II works as a member of an interdisciplinary team to identify and coordinate needed services in the community for individuals assigned to the Forensic Assertive Community Treatment (FACT) Team. This position involves participation and implementation of program goals and objectives to promote a strengths-based, client-centered, trauma-informed approach to assisting clients in achieving individual goals and reducing recidivism. The Program Supervisor II assures that program activities are administered in cooperation with other team members and as directed by the Program Manager and Clinical Director. A Program Supervisor provides general and specific direction to team members, is responsible for management of the program, and serves as a backup to those supervised in addition to case management activities.
This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.
- Contribute to the development of annual goals and objectives for the program, consistent with the strategic goals of Cascadia Behavioral Healthcare and Cascadia’s contract with HealthShare and Multnomah Department of Community Justice.
- Provide consultation and work in collaboration with community partners, including Multnomah Department of Community Justice and Portland Police Bureau.
- Provide direct clinical services to FACT clients at least 50% of the time.
- Complete and implement mental health assessment; conduct Level of Care assessments.
- Assess client behavior and design appropriate service plans including the ability to diagnose mental health disorders and addictions. During the assessment, obtain information: a) to establish the clients behavioral health needs, b) criminogenic risk and needs and required level of cognitive behavioral interventions to mitigate risk factors, and c) direct interventions and a plan for linkage or re-engagement in community resources.
- Advocate on clients behalf for resources and access to services such as housing, benefits, employment, legal and other resources.
- Assist in the teaching of daily living skills. Teach and assist in medically necessary services such as grocery shopping, maintaining clean housing, utilizing public transportation, maintaining self-care, exploring employment opportunities, etc.
- Use evidenced-based cognitive behavioral interventions for criminal behavior- supports clients to reduce criminal recidivism and engage in pro-social behaviors in the community.
- Provide supportive counseling, facilitating therapeutic and psycho-educational groups, documentation and reports, as needed.
- Model therapeutic interventions and counseling with clients as needed or directed; assist staff members by helping to resolve difficult client/program situations.
- Develop and manage the day to day clinical operations of the FACT Team.
- Establish work plans and priorities for staff members; assess the progress of staff members; take corrective action as needed. Conduct performance reviews for staff members.
- Has knowledge of and can perform the primary duties of the clinical staff.
- Document and maintain electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Maintain accurate and up-to-date documentation associated with billing, assessment, treatment, clients progress and other activities, as required.
- Assure that staff members maintain accurate and up-to-date documentation associated with Cascadia and Cascadia’s contract with HealthShare and Multnomah Department of Community Justice, as required. Assure that staff complete electronic medical records (EMR) using Cascadia software and systems.
- Prepare various reports for the Clinical Program Manager or other stakeholders as required/requested, and monitor expenditures and use of agency/program resources.
- Evaluate, recommend and implement methods, systems, procedures and treatment strategies to reduce costs or to enhance the level of service provided. Preserve a revenue stream by operating within budget and deliver a high level of service.
- Comply with and assure that staff operate in accordance with established contract, program, and company policies and assure that appropriate laws, rules, and regulations are adhered to.
- Assist Clinical Program Manager in quality management efforts aimed at assuring that staff members maintain compliance with documentation.
- Assist in crisis situations as appropriate, following emergency protocols and procedures. Practice demonstrate competency in avoidance, preventing escalation to avoid crisis situations or to neutralize crises in progress.
- Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
- Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.
- Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.
- Adhere to mandatory abuse reporting laws and HIPAA requirements.
- Perform other duties as assigned.
Role Specific Responsibilities:
- On-call duties one week per month and may need to respond to crisis after-hours.
- Educate community contacts regarding the FACT model and maintain positive working relationships with community organizations.
- May be required to provide testimony at hearings.
A Masters Degree in a behavioral science field from an accredited college or university. Demonstrate the competencies to become credentialed as a Qualified Mental Health Professional (QMHP) as outlined in OARs.
The CADC credential is preferred in addition to a Masters Degree given the high occurrence of substance use/abuse. The certifications must be kept current and in compliance with the OARs.
A minimum of three years of clinical experience providing inpatient or outpatient services is preferred.
Experience providing supervision is a plus.
Specialized Knowledge, Skills and Abilities:
- Conduct a Mental Status assessment and formulate a diagnosis according to the most current DSM
- Demonstrate sound clinical judgment in working with clients with criminality, addictions and mental health issues
- Knowledge of motivational interviewing and strength based case management philosophies and strategies
- Understanding of illness management and recovery principles and evidence based practices
- Skills necessary for strengths-based services provision
- Operate computer hardware and software (including EMR software) at a level needed to effectively perform job functions
- Enter and retrieve data
- Prepare simple reports
Possess a valid drivers license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.
Leadership and Decision Making:
Supervise a group of professional staff members
Demonstrate strong leadership, organizational, and clinical and decision making skills
Provide training and development to staff, assesses performance, and help reach their maximum potential
Influence, persuade or coach others into taking safe and effective courses of action
Make sound decisions under general guidance of program leadership
Maintain confidentiality of information when necessary
Excellent verbal and written communication skills
Foster a cohesive workplace for employees
Effectively engage with internal providers, external providers, and stakeholders
Work independently as well as part of a team
Promote safety and welfare of clients, and foster a cohesive workplace for employees
Demonstrate initiative and creativity in approach to problems and tasks
Work accurately, efficiently, and effectively to control operating expenses
Contribute to cost savings by identifying opportunities to improve methods, systems and procedures to increase productivity and enhance services
Understand, appreciate, and respect diversity and cultural differences
Represent the company effectively in a variety of settings and with diverse communities
Work is primarily performed within the community. The FACT Team workspace is located at Plaza. The Program Supervisor will be required to travel to other locations for meetings and the provision of services during the workday. Daily routines may be hectic and will likely require the Program Supervisor to perform various functions of the site and, on occasion, perform the tasks of other employees as needed. Meal periods and breaks are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise and contaminants.
The work assigned is diverse and involves facing new and unusual circumstances where outcomes could have negative effects on employee morale and/or clients. There may be a multitude of stressors, including (but not limited to) unpredictable behaviors, history of explosive/violent/aggressive individuals, and variable acuity levels. The Program Supervisor will provide consistent and effective supervision with subordinates. There will be need for a high degree of time management, crisis triage/response, and prioritizing skills.
Activities and structure support community integration and assist program residents in learning socially acceptable behaviors. These are required to avoid behavioral incidents and volatile situations. Employee must have the ability to assist the team in providing safety to all residents and staff in potentially volatile situations.
We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including:
- Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!
- Medical and Dental Coverage (begins 1st of the month following 30 days after hire date)
- VSP Vision Discount Plan
- 403(B) Retirement Savings (Pre and post-tax plans with matching contribution)
- Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)
- Short-Term Disability, Long-Term Disability, and Life Insurance
- Paid Bereavement and Jury Duty Leave
- Length of Service Award
- Voluntary Life Insurance
- Supplemental Insurance
- Pet Insurance
- Employee Assistance Program (EAP)
- Bicycle Reimbursement
- Discounted Fitness Memberships
- Trauma Support Team
Cascadia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654.