ACT is an intensive Assertive Community Treatment fidelity program. This is a community-based program, with approximately 80% of your time spent in the community. Our team works with adults, ages 18-99, who have severe and persistent mental illness who need intensive, wrap around services to assist with issues including (but not limited to) difficulty with housing, social support, interactions with law enforcement, addictions, economic status, employment, distress tolerance, emotion regulation, interpersonal skills, basic needs, and general independent living skills that are barriers to residing independently in the community.

The Certified Recovery Mentor provides mentorship and recovery-based coaching for individuals enrolled in the ACT program, a multidisciplinary team approach with assertive outreach in the community for clients experiencing the most severe symptoms of mental illness. ACT programs are evidence-based, and fidelity reviewed to help support those clients at highest risk of psychiatric crisis and hospitalization and involvement in the criminal justice system. Services will be provided in both onsite and in the community.

Location: This position is based out of LifeWorks NW’s Beaverton site.

Pay/Benefits: $22.50 starting hourly pay plus, Full benefits.

Visit the LifeWorks NW site to apply

As a behavioral health organization, LifeWorks NW employees are required to have had their COVID 19 vaccination (or have an approved medical/religious exemption) per State of Oregon rules. Proof of COVID-19 vaccination is required upon hire.

Essential Responsibilities:

Screens and complete needs assessment for identified clients enrolled in ACT.
Uses a Person-Centered approach to support treatment plan goals tailored to the specific needs of the individual receiving services.
Uses own lived experiences as guided by training and models the principles of recovery for those they work with, including gaining greater independence, emphasizing wellness and self-determination.
Provide crisis intervention and support, as appropriate.
Provides case management from the perspective of the recovery model.
Assists the person they work with to identify and utilize natural community supports to decrease dependence on the traditional mental health system.
Work with clients to develop wellness and recovery goals towards what the client wants for their lives.
Model wellness and recovery for the individuals they work with, sharing their own experience when beneficial to the individual.
Work with clients on specific and obtainable goals included in the person’s individual service and support plan.
Accompany participants into the community to access resources, attend appointments, and build skills.
Travel between sites or in the community, may transport clients in the LifeWorks NW or personal vehicle.
Assists clients in maintaining a medication regimen. May deliver medications, makes reminder calls, and complete home visit to support compliance with medication management.
Build community relationships by presenting the program to community partners and attending community partner meetings as requested.
Maintain confidentiality of records relating to client’s treatment.
Meets standards for documentation and accuracy of work as defined in the Performance Evaluation.
Meets standards as defined in the Performance Evaluation for client care, quality/customer service, attendance/punctuality, and teamwork.
Continually increase level of cultural sensitivity, awareness, and competency.
Participates in regular individual team meetings with supervisor. Provides written and verbal reports to supervisor regarding cases. Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, staffings, intra-agency trainings, etc. Attend and contribute positively to team meetings, agency and interdisciplinary meetings.
Checks e-mail/voicemail daily/throughout the day when working responding to contacts within 48 hours for routine matter (urgent matters may require a more immediate response).
Completes online training courses as assigned.
Attends peer group supervision once per month.
Meets with peer coordinator, as requested, for peer specific support.
Cover for co-workers when needed; willingly accept and follow through on other tasks as needed.
Utilize the integrated dual diagnosis treatment and Enhance Illness Management and recovery offered by OCEACT
Meet standards for attendance; follow department’s call-in policy for unscheduled absences.
Participate in a culture of feedback at the agency by eliciting feedback to promote professional growth and assess work effectiveness.


High school diploma or GED.
Must have current Recovery Mentor Certification and a Traditional Health Worker number from the Office of Equity and Inclusion.
Substantial experience with and knowledge of issues involving addiction, including language, values, norms, and other attributes of this subculture; also including the subtleties and linguistic nuances of differences between honest dialogue and statements made for affect.
Extensive knowledge of how to efficiently navigate the social service network from the bottom up.
May participate in on-call 24/7 crisis phone rotation, members are on-call for 7-day shifts in case of client emergencies, hospitalizations, and to serve as an after-hours emergency contact. The on-call clinician receives an additional stipend when performing this duty,
Ability to accompany clients throughout their environment.
Valid driver’s license, access to a car, proof of current automobile insurance coverage, and safe driving record from DMV (verified by agency).
Must have knowledge of the legal/corrections system.
The ability to maintain confidentiality and appropriate boundaries.
Good computer skills, including functional knowledge of Outlook and Word; ability to master proprietary software such as electronic health record system.
Ability to work some evenings and/or weekends.
Ability to perform essential functions of job without creating a direct threat to the safety of self or others.

Working Conditions

Primarily works in the community, at a site or clinic. May be eligible for hybrid or remote work schedule based on programmatic requirements and client needs. Supervisor approval for remote work required.

LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan.

Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that “life works” when people get the help they need and are dedicated to changing lives.

Equal Opportunity Employer

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