About South Lane Mental Health:
Located in Cottage Grove, Oregon, South Lane Mental Health is guided by an enduring commitment to provide individualized mental health services with compassion and respect. South Lane Mental Health’s staff of nearly 100 provides a variety of therapeutic services to over 2,000 individuals in Cottage Grove and the surrounding community. Our employees have a wide range of backgrounds, educational attainment and skill sets. We strive to create an agency community characterized by empowerment, compassion and innovation.
The ACT Administrative Assistant provides day-to-day coordination and tracking of client service needs and team member activities to ensure that client needs are met in a timely fashion by performing general program organization tasks, screening and directing calls to appropriate team members, scheduling client services and client supports, data input and data tracking, and other duties as assigned by the Program Manager. The Administrative Assistant also performs general service delivery tasks as a support to the overall functioning of the ACT team and builds helping relationships with clients to aid in their development of daily living skills.
Duties and Responsibilities:
Coordinate day-to-day service provision to ACT clients
• Serve as a central point of contact, including maintaining presence in the ACT office and answering ACT phone. Identify and triage needs as they arise, and dispatch ACT Team Members to address needs and concerns.
• Assist ACT Team Lead in running routine reports, filing, data entry, and other office tasks as directer
• Coordinate daily rounds and weekly meetings, including documenting statuses and ensuring that scheduling gaps are filled.
• Assist with scheduling for both client appointments with ACT Team Members and for client appointments with other providers where team support is required.
• Assist Therapists with the collection of client specific Annual Review information when requested.
• As needed, provide support for clients in the community as they conduct daily living tasks, such as shopping, maintaining a household, or attending medical appointments and distribute medications to clients at client homes, or at the office as indicated in the client’s treatment plan.
• Understand that many clients have been traumatized and strive to constantly provide services from a respectful, trauma-informed perspective.
Participate in the ACT Treatment Team
• Regularly attend ACT team meetings and rounds, and collaborate with other ACT team members to identify strategies to provide quality care to ACT clients.
• Coordinate care with other members of the ACT team, as well as other providers, families, courts, schools, etc. as required to assist the client succeed in meeting individual goals.
Complete administrative and continuing education responsibilities
• Complete all required paperwork, including notes on services and individual client paperwork, in a timely manner.
• Meet requirements regarding productivity and dependability.
• Be familiar with relevant fidelity requirements, and complete responsibilities in a manner that comports with relevant fidelity standards.
• Coordinate with co-workers and treatment teams, including assisting with complex case reviews or family systems reviews as necessary.
• Actively participate in clinical supervision, as well as staff meetings.
• Engage in continuing education activities and trainings, and continually build therapeutic skills.
• Participate in completeness and quality reviews as required.
• As required, positively represent SLMH in the community and with other service providers, and/or act as a liaison with other organizations or with internal committees/cross-departmental teams.
• Perform all duties in a respectful and responsible manner, both with clients and coworkers, and in a manner that meets all professional ethical standards.
• Additional duties as requested.
Education and Experience:
• Ability to obtain MHACBO registration and be credentialed as a QMHA; or Peer Support Specialist Certification and inclusion on the Traditional Health Worker Registry.
• 1 to 2 years of active employment in the field of substance use treatment and/or mental health treatment with a focus on the SPMI population proffered
Skills and Knowledge:
• Understand mental health assessment, treatment and service terminology, and apply these concepts.
• Experience working with individuals with severe and persistent mental illness.
• Ability to respond calmly and professionally in high-stress situations and respond constructively to clients in a mental health crisis.
• Ability to balance clinical, cultural, and ethical values, particularly as relates to client and staff needs.
• Strong written and oral communications skills.
• Ability to interact with people of all ages and cultural backgrounds.
• Ability to work independently and as part of a team
• Sound computer and typing skills.
Benefits of Working for South Lane Mental Health:
• 100% employer payment of health insurance premiums for the employee, plus 100% employer coverage of in-network copays and deductibles.
• 100% employer payment of dental and vision premiums.
• 5 weeks Paid Time Off per year.
• 9 paid holidays per year.
• Up to 12 weeks of paid family/medical leave as needed, plus paid bereavement and civic duty leave.
• Robust Employee Assistant Program, including gym and wellness discounts and resources for legal and financial advice.
• Opportunities for pre-tax contributions to a 403(b) retirement account, and to acquire supplemental insurances (disability, life, etc.)
• Eligibility for state and federal student loan forgiveness/repayment programs.
• Flexible schedules.
• Exceptional culture where employees are supported, trusted and treated as adults.
Please complete the application here: http:/www.slmh.org/careers
Resume and Cover letter are required. No phone calls, please.